Invision Marketing Services ABN 36 577 692 743

1. Introduction

Invision Marketing Services (‘Invision’, ‘we’, ‘our’, or ‘us’) respects your privacy and is committed to protecting the personal information you provide when using our online store.
This Privacy Policy explains how we collect, use, store and disclose personal information when you purchase hardware or consumables through our online store associated with Passtab, Resitab and Entrytab products.
This policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

When you use our online store, we may collect personal information including:

• Name
• Organisation or school name
• Billing and delivery address
• Email address
• Phone number
• Order and transaction details
• IP address and website usage information

  We only collect personal information that is reasonably necessary to provide our
  products and services.

3. How We Collect Information

Personal information may be collected when you:

• place an order through our online store
• create an account or submit contact details
• communicate with us via email, phone or online forms
• interact with our website

We may also collect limited technical information automatically through cookies or analytics tools when you use our website.

4. Payment Information

Credit card payments are processed securely by our third-party payment provider Stripe Payments Australia Pty Ltd (‘Stripe’).
Invision Marketing Services does not store or retain credit card details.
Payment information is collected and processed by Stripe in accordance with Stripe’s Privacy Policy, which can be viewed at:
https://stripe.com/privacy

5. How We Use Personal Information

We may use your personal information to:

• process and fulfil orders
• arrange shipping and delivery
• communicate with you regarding your order
• provide customer support
• maintain transaction records
• improve our website and services
• comply with legal and regulatory obligations

6. Disclosure of Personal Information

We do not sell or rent your personal information to third parties.

However, we may disclose personal information to trusted third-party service providers where necessary to operate our business and provide our services, such as payment processors, courier and shipping providers, and IT service providers.

These parties are only provided with the information necessary to perform their services and are required to handle personal information appropriately.

All personal information collected through our online store is stored on secure, private AWS instances located within the Sydney, Australia region.

7. Data Security

We take the security of your information seriously. Our use of a private AWS environment in Sydney allows us to implement high-level security controls to protect against misuse, loss, or unauthorised access. This is further supported by the secure systems of our reputable third-party partners.

8. Data Breaches

Invision Marketing Services takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

In the event of a data breach, we will comply with our obligations under the Notifiable Data Breaches scheme contained in the Privacy Act 1988 (Cth). This may include notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate.

Requests can be made using the contact details provided below. We will respond to requests for access or correction within a reasonable timeframe (usually 30 days).

10. Cookies and Website Analytics

Our website may use cookies and analytics tools to help improve the functionality and performance of the site.
Cookies do not typically identify individuals but may collect information about how visitors use the website.
You can adjust your browser settings to refuse cookies if you prefer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and will apply from the date of publication.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Invision Marketing Services
ABN: 36 577 692 743
Attention: Privacy Officer
Email: support@passtab.com.au